Last updated April 16th, 2024


Aha! West, LLC

Business licensing information can be obtained by authorized parties by searching the Nevada Secretary of State Common Business Registry or by emailing us at: hello@ahawest.com


Industry specific licenses, certifications, and permits may be viewed upon request; if provided digitally, personally identifiable information may be redacted to protect our Partners, Employees, Contractors, and Agents. Aircraft registration information is available upon request, but may also be redacted to protect personally identifiable information. Whenever possible we will direct you to government databases so that you can verify information at the source.


Our Privacy Policy

At Aha! West, LLC, accessible from ahawest.com, and various other subdomains and domains, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Aha! West, LLC and how we use it.


If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.


This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Aha! West, LLC. This policy is not applicable to any information collected offline or via channels other than this website.


Consent

By using our website or our cloud services, you hereby consent to our Privacy Policy and agree to its terms.


Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.


If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.


When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.


Cloud Services

Google Drive

To facilitate some internal and external business operations such as email, document editing, and file delivery, we store, use, and share select data using Google’s, “Drive,” product. By emailing us, submitting any data to us in any way, by accepting a file delivery from us using a, “Google Drive Link,” you may be accessing a Google server with you computer and/or device.


Google facilitates data collection necessary to provide their digital services to us, and to you. This data may be collected with or without your knowledge, or may be submitted by us through internal, proprietary software solutions, document uploads, file uploads, etc.. This data includes but is not limited to any and all emails sent to us, voice calls and voice messages made to our personal and/or work phones, text messages sent to our personal and/or work phones, and more. To learn more about Google’s privacy policies, visit: https://support.google.com/drive/answer/2450387?hl=en


Aha! West, LLC, Cloud Services

In an effort to increase data security and reliability we have deployed our own proprietary cloud service solution, and starting in November 2022 we will begin migrating most of our digital services such as document editing and storage, asset delivery, video calling, etc., to this solution. Clients may begin to receive assets via this service without notice. If you have any questions or for verification please reach out to your account coordinator. 


Information 3rd Parties Collect

Wave

To facilitate invoicing, internal operations, payments, and more, Aha! West, LLC utilizes cloud-based products by Wave Financial USA Inc. (Wave). Wave is a subsidiary of H&R Block. Information entered into these products is bound by their terms and conditions and is confidential. This information includes but is not limited to your business name, a business contact name and contact information, your business billing address, a physical shipping and mailing address, credit card information as it pertains to your invoices, and check numbers for receipt processing. To learn about Wave’s privacy policies visit: https://www.waveapps.com/legal/privacy-policy


This information is confidential as is required by law, and only authorized partners, employees, and contractors have access to this information, only for official business purposes. 


How We Use Your Information

We use the information we collect in various ways, including to:

- Provide, operate, and maintain our website;

- Improve, personalize, and expand our website;

- Understand and analyze how you use our website;

- Develop new products, services, features, and functionality;

- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes;

- Send you emails;

- Find and prevent fraud.


Log Files

Aha! West, LLC follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.


Cookies and Web Beacons

Like any other website, Aha! West, LLC uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.


CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

- Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers;

- Request that a business delete any personal data about the consumer that a business has collected;

- Request that a business that sells a consumer's personal data, not sell the consumer's personal data;

- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:


The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.


If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.


Aha! West, LLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.